Sales
Domestic Sales
Payment Terms: Strictly Net 30 days from date of invoice on approved credit.
Shipping Point: Corvallis, Oregon, USA Title to goods passes to the buyer at
our dock. Insurance and loss in transit are the responsibility of the buyer. File
claims for lost or damaged shipments with the carrier. Shipment tracking numbers are
available upon request.
Carrier: UPS Ground (Brown) or FedEx Ground are the standard domestic routings; charges
are prepaid and added to the invoice. Different levels of service, freight collect options
and other carriers available upon customer request.
Lead Times: Quoted lead times are from receipt of order until ship date from our facility.
They only are typical and are subject to quotation for each order. Please allow for transit
time in your planning.
Discrepancies: Please notify OEM in writing (letter, fax or email) within 30 days of any
problems with your order.
Returns: Do not return merchandise without a return authorization number. Many products are
not returnable. Returnable items may be credited less a restocking charge.
Quotations: OEM issues written quotations for your requirements that are valid for 30 days
or indicate an expiration date.
Purchase Orders: Written, signed purchase orders or letters of intent are required for
all orders. A signed fax or email memo, if binding on your organization, is acceptable
as a purchase order. All purchase order changes, including schedule adjustments are to be
in writing. A fax or email is acceptable.
Country of Origin: All goods are made in the USA unless otherwise specified.
Cancellation or Termination: When a buyer cancels or terminates an order for their
convenience, they may be liable for material and/or work in progress. The buyer shall
notify OEM in writing (fax or email) of proposed changes to the Purchase Order.
Minimum Orders (exclusive of shipping charges): $50 merchandise total on orders shipped
from inventory. Special order items have higher minimums.
Disputes: Contractual disputes shall be settled by binding arbitration in the State of
Oregon, regardless of the location of the buyer.
Acceptance: All orders are subject to acceptance and written confirmation by OEM. At its
sole discretion, OEM may refuse any order for any reason.
Certifications: Requests for certificates of origin, conformance, materials, processes and/or
regulatory approvals must be clearly specified on the original order.
Export Sales
All export sales are subject to individual quotation. If we have a distributor serving
your country, we will notify you that we referred your request to them.